Privacy Policy
Last updated: November 3, 2026
This Privacy Policy explains how Gonz Media ("we", "us") collects, uses and protects your information when you visit our website, contact us, take a class, buy a digital product, or use our client and student portal. Gonz Media is based in Miami, Florida, USA.
Information we collect
Forms on our website: your name, email, phone number, business name, what you are interested in, your message, the language you used, and which page or ad campaign brought you to us.
Portal accounts: your name, email, phone number, business name and preferred language. Your password is stored in encrypted form and nobody at Gonz Media can see it.
What you add in the portal: worksheet answers, files you upload, messages, your answers on content we ask you to approve, and your comments.
Electronic signatures: when you sign a document in the portal, we record the name you typed, the date and time, your IP address, your device and browser type, and a digital fingerprint of the document you signed.
Payments: payments are processed by Stripe. We never see or store your full card number. We can see the card brand, the last four digits, the expiration date and your billing history.
Website analytics: if analytics are turned on, Google Analytics uses cookies to tell us how visitors use the site, such as which pages are visited. You can block cookies in your browser settings.
How we use your information
To answer your questions and schedule consultations; to provide our marketing services, classes and digital products; to run your portal account; to bill you for the services you agreed to; to keep a record of documents you sign; to send you messages about your account, classes or services; to send marketing emails if you signed up for them (you can unsubscribe at any time); and to improve our website and services.
Who we share it with
We do not sell your personal information. We share it only with companies that help us run our business, and only as needed for them to do that work: Vercel (website hosting), Supabase (database and private file storage in the United States), Stripe (payments), Resend (account emails), Google (analytics and, if you use it, appointment booking) and WhatsApp (if you choose to message us there).
We may also share information if the law requires it, to protect our rights, or as part of a sale or merger of our business.
Access to your business accounts
To manage your marketing, we ask you to add us as a partner or user on platforms such as Meta, Google and TikTok. We never ask for your passwords and we do not store them. You stay in control and can remove our access at any time from those platforms.
How we protect your information
Our website uses encrypted connections (HTTPS). Portal files are kept in private storage that only you and our team can open. Card details are handled by Stripe. No system is completely secure, but we take reasonable steps to protect your information, and we will tell you if a security problem affects your personal information as required by law.
How long we keep it
We keep your portal account while it is active. We keep signed documents and billing records for as long as we need them for legal, tax and accounting reasons, usually up to seven years. You can ask us to delete other information at any time.
Your choices
You can ask us for a copy of your information, ask us to correct it, or ask us to delete it, unless we have to keep it by law. You can update your name, phone number and language in your portal account at any time. To make a request, contact us using the details on our website.
Children
Our website, classes and portal are not meant for children under 13, and we do not knowingly collect information from them.
Changes to this policy
If we change this policy, we will update the date at the top of this page. If the change is important, we will tell portal users by email or in the portal.