Terms of Service

Last updated: November 3, 2026

These Terms of Service apply when you use the Gonz Media website, our client and student portal, our classes and our digital products. By using them, you agree to these terms. If you have a signed service agreement with us, that agreement controls wherever it differs from these terms.

Your portal account

Give us accurate information and keep your password private. You are responsible for what happens in your account. Tell us right away if you think someone else has used it. We may pause or close an account that is misused.

Electronic signatures and records

You agree that we can give you agreements, notices, invoices and other records electronically, through the portal or by email. When you type your name and click Sign on a document in the portal, you are signing it electronically. Your electronic signature has the same legal effect as a handwritten signature.

We keep a record of each signature: the name you typed, the date and time, your IP address, your device, and a digital fingerprint of the document. A signed document cannot be changed. You can view it in your portal at any time, and you can ask us for a paper copy at no cost.

You can withdraw your consent to sign electronically by contacting us. Withdrawing does not affect documents you already signed. After that, we will send future documents on paper.

Approvals

When you approve a post, ad, design or other content in the portal, you authorize us to publish or run it as shown. You are responsible for the accuracy of information you give us about your business, including prices, offers, and any claims about your products or services.

Files and content you share

You keep ownership of the logos, photos, videos and other material you give us. You allow us to use them to provide our services to you. You confirm that you have the right to share them.

Payments

Services are billed through Stripe at the prices in your agreement or invoice. If you save a card in the portal, you authorize us to charge it for recurring services on each billing date, and for approved ad spend, until the service ends under your agreement. Ad spend is billed separately from our fees. If a payment fails, we may pause services until it is resolved.

Classes and digital products

Classes, worksheets, AI Guides and other digital products are for your own use. Please do not copy, resell or share them. Refunds follow the terms shown when you buy.

Results

Marketing results depend on many things outside our control, such as your market, your budget, your offer, and the platforms themselves. We do our best work for you, but we cannot guarantee specific results, such as a number of leads, sales or followers.

Other platforms

Our work uses platforms such as Meta, Google and TikTok, which have their own rules. We are not responsible for their decisions, including rejected ads, limited reach, or account restrictions.

Limitation of liability

Our website, portal and digital products are provided "as is". To the fullest extent the law allows, Gonz Media is not liable for indirect, incidental or consequential damages, such as lost profits. Our total liability for any claim is limited to the amount you paid us in the three months before the claim.

Governing law

These terms are governed by the laws of the State of Florida. Any dispute will be handled in the courts of Miami-Dade County, Florida.

Changes to these terms

If we change these terms, we will update the date at the top of this page. If the change is important, we will tell portal users by email or in the portal. Questions? Contact us using the details on our website.